How to Measure Managerial Performance

A valuable reference tool, this practical handbook provides new insights into enterprising management techniques.

A compendium of principles and techniques to improve and measure managerial performance in a number of areas important to the successful operation of a business. Rigorous application of the concepts of this instructive book will enable an organization to perform at several levels higher in efficiency and effectiveness.

'Here at last in one volume are the comprehensive and indepth checklists to effectively measure and evaluate functional performance and to determine where improvements are possible. This practical approach to better management will be invaluable to senior and middle managers who are striving for top performance and outstanding results.'

Twenty-eight years of hands-on management experience as a Board Member, Chairman, CEO and COO of several companies. Hold a J.D. from DePaul University and an MBA from the University of Chicago. He is the author of a number of other books on good business practices: No-Nonsense Management, No-Nonsense Planning, How to Measure Managerial Performance and Getting it to the Bottom Line

	Preface	ix
	How to Use This Book	xi
Chapter 1	Let's Destroy Some Myths --- And Identify the Needs	1
Chapter 2	Management and Operating Control: An Overview	7
Chapter 3	The Elements of Strategy	12
Chapter 4	Organizing Strategy Objectives	18
Chapter 5	Plan Statements	23
Chapter 6	Plan Objectives	49
Chapter 7	How to Set Management Performance Standards	56
Chapter 8	How to Measure Marketing Management Performance	70
Chapter 9	How to Measure Sales Management Performance	83
Chapter 10	How to Measure Engineering Research and Development Management Performance	100
Chapter 11	How to Measure Purchasing Management Performance	107
Chapter 12	How to Measure Production Planning and Control Management Performance	119
Chapter 13	How to Measure Production Management Performance	126
Chapter 14	How to Measure Manufacturing, Industrial Engineering Management Performance	146
Chapter 15	How to Measure Materials Handling Management Performance	155
Chapter 16	How to Measure Maintenance Management Performance	162
Chapter 17	How to Measure Plant and Facilities Management Performance	170
Chapter 18	How to Measure Quality Assurance Management Performance	183
Chapter 19	How to Measure Management Performance of the Treasurer	189
Chapter 20	How to Measure Controllership Management Performance	200
Chapter 21	How to Measure EDP/MIS Management Performance	220
Chapter 22	How to Measure Personnel Management Performance	229
Chapter 23	A Final Note... PEOPLE!	242
	Index	249